Lifeline Australia

Lifeline is a national charity that provides 24/7 crisis support and suicide prevention services to people struggling with life’s challenges.

The organisation receives about a million requests for help each year – via the 13 11 14 (24/7) and nightly online Crisis Support Chat services –  which are answered by highly-skilled and compassionate Crisis Supporters based in 41 Lifeline Centres across the country.

The caring and non-judgmental assistance provided by these Crisis Supporters seeks to draw out strength, perspective and hope from those feeling overwhelmed or thinking about suicide.

With a request for help now received almost every 30 seconds, the charity has strong insights into the many complex and varied reasons why people experience crisis, from relationship breakdown and loss of employment, to violence, discrimination or the onset of mental health issues.

In addition to its lifesaving 24/7 crisis support services, the charity also conducts research via the Lifeline Research Foundation, undertakes various advocacy activities and delivers a range of training and face-to-face programs via its regional Centres.

For more information, visit or follow us at or @LifelineAust (Twitter).