Meet The Team



Director, ACON’s Pride Inclusion Programs

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Academic & Professional Qualifications: B.Ed (Adult Ed) – Major HR – UTS Masters – Cognitive Science – UNSW Four years pre-doctoral work in Cognitive Psychology UNSW Accreditation Professional Speaker APS (NSAA) Accreditation Training Professional (MAITD) Accredited Prince2 Practitioner Psych / Behavioural Instruments: MBTI, DiSC, TMS, NLP. 2 years: Part-time Lecturer Postgrad Adult Ed, UTS Guest Lecturer University of Syd Postgraduate Diversity

Publications: Let’s Talk Gender, 2015 Employers Guide to Intersex Inclusion, 2014 (co-authored with Morgan Carpenter, OII) Managers Guide to LGBTQ Workplace Inclusion, 2013 Engaging Allies for Change, 2013 Establishing and maintaining successful LGBTQ networks in Australian Workplaces

Acknowledgements: 2014 100 Women of Influence Award – Australian Financial Review/Westpac

Dawn Emsen-Hough is the Director of ACON’s Pride Inclusion Programs (Pride in Diversity, Pride in Sport, Pride in Health + Wellbeing). All programs provide employer support for all aspects of Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ) inclusion either within the workplace, Australian Sport or through health and wellbeing service provision.

Dawn started within ACON in 2009 specifically to develop and establish the national Pride in Diversity Program and to develop the Australian Workplace Equality Index (national benchmark on LGBTQ workplace inclusion). Since that time, the program has grown substantially and gained an international reputation for its leading practice and gold standard index. Dawn has authored five workplace publications on aspects of LGBTQ workplace inclusion and with her team, extended the Pride in Diversity Program to Sports incorporating a Pride in Sport Program and world first national sports index.

Dawn sets the strategic direction for all divisional programs, continues to author workplace publications and manages the indices across all programs to set and develop leading practices in LGBTQ inclusivity.

Dawn currently participates on Corporate Diversity Boards and has spoken both nationally and internationally (UK, US, Hong Kong, Manila, Singapore, Amsterdam) on LGBTQ inclusion. She meets regularly with international counterparts in order to monitor, gauge and shift practice in LGBTQ inclusion gauging best practice internationally and contributing to international recommendations and discussions on future trends.  Dawn is passionate about the utilisation of indices and data to measure and drive practice.  Dawn lives with her partner of 35+ years, Judy and their two dogs in the inner city.


Associate Director – Strategy Innovation and Growth, Pride Inclusion Programs

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Mark Latchford joined Pride of Diversity after a 35 year career at IBM, based in Sydney, Adelaide, Tokyo, Paris and Hong Kong. Key operational roles there included Vice President of Software ANZ; General Manager, Lotus Europe, Middle East and Africa; Vice President, Systems A/NZ and General Manager, Technology Services, Asia Pacific. While at IBM, he was also the Australian Executive Sponsor of the LGBTQ community (at the time when IBM was placed Number 1 on the inaugural AWEI Index 2011) and sat on the Pride in Diversity Advisory Forum. Mark has also held a number of board positions including Mid-Summa Festival, the Australian Israel Chamber of Commerce, and the HeadOn Foundation and is a member of the Australian Institute of Company Directors.

Mark is a Bachelor of Arts graduate from the University of Sydney (with majors in Government and Economic Geography) and has also attended  post-graduate programmes at Stanford University in the USA and INSEAD in France. His other interests include current affairs, history, travel, scuba diving, skiing and spending time with his three (nearly-grownup) children.


Associate Director – Operations, Events and Partnerships, Pride Inclusion Programs

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The former Fundraising Manager for the successful Marriage Equality Campaign, Elaine is now the Associate Director for Operations, Events and Partnerships for Pride Inclusion Programs at ACON.

She also has over 20 years experience  in a number of senior roles in the management consulting industry including Head of Recruitment APAC and Head of Business Development at L.E.K Consulting and a global role in Enablement with The Boston Consulting Group.

As an accomplished professional, Elaine has used her many years of corporate experience to support a number of NGOs and community groups as she is passionate about equality, diversity and inclusion:

  • Sydney Woman of the Year (2017)
  • ACON Honour Awards Community Hero 2017
  • Chair of the Events and Fundraising Committee for Australian Marriage Equality
  • Non-Executive Director at Out For Australia, a mentor program for young LGBTQ professionals transitioning into the workplace
  • Former Board Associate with Queer Screen who celebrate the diversity of sexualities and gender diversity through the power of storytelling on screen.
  • Volunteer for the Bingham Cup, Australia
  • ACON Rover



Relationship Manager, Pride in Diversity

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Brett joined Pride in Diversity in March 2020, after a substantive career with member organisations, most recently the NRMA and IAG. In those roles, Brett was specifically involved in policy development, inclusion strategies, enablement and training and AWEI submissions development. Brett is also leading our strategic work in Western Sydney.  Brett helped set up SHINE, the NRMA LGBTQ Employee network after the marriage equality plebiscite.  Brett lives in the Blue Mountains with his partner of 22 years and owns a small business there as well as serving as President of the Glenbrook Chamber of Commerce for a number of years.   “I joined Pride in Diversity recently to help people make a difference in the places where we spend so much of our time, our workplaces.  To be who you are in your personal and professional life, with no editing is the key to being authentic”.



Senior Relationship Manager, Pride in Diversity

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Nicki has over 15 years’ experience in a number of commercial roles across a wide range of sectors, both in the UK and Australia.

Nicki has a strong corporate background, is skilled at the development and implementation of sales and marketing strategies, and is passionate about creating and managing relationships with industry KOLs and stakeholders, to achieve mutual goals.

A committed advocate for inclusion and diversity, Nicki was a foundation member of the Medtronic LGBTQ network, Pride.

Nicki has a BEng (hons) in Mechanical Engineering from University of Leeds, an MBA from Leeds University Business School and a Master of Marketing Communication from University of Canberra.

Nicki’s experience in strategy development, stakeholder engagement and project delivery will add value to our members.


Relationship Manager, Pride in Diversity

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Andrew joined Pride in Diversity from Telstra, where he not only excelled as a leading change specialist but was also instrumental in driving Telstra’s LGBTQ diversity and inclusion work, as one of the leaders of their employee network. The success of his work can be seen reflected in Telstra’s sustained leadership in LGBTQ inclusion, dating back to before it was a founding member of Pride in Diversity.

Andrew has also played a key committee role in GLOBE, the Victorian LGBTQ Organisation of Business and Enterprise and is a graduate of Deakin university with a Bachelor of Commerce (Commercial Law and Marketing). Andrew’s passion and organizational expertise will be a great value to Pride in Diversity and our member organisations and his appointment reaffirms our commitment to source talent who can be truly our members’ “trusted advisor”.


Relationship Manager, Pride in Diversity

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Elisabeth has a very impressive work history at the Tertiary Education Quality & Standards Authority, ATO, Fair Work Commission and the Queensland University of Technology. She is an IT professional with extensive experience in data management, data analysis, data warehousing and full programming lifecycle. She has skills in team leadership, strategic planning, training, and IT (obviously).

Elisabeth has been the co-chair of the ATO’s ATOMIC network (when they won the AHRI – Michael Kirby LGBTIQ+ Inclusion award), so is well versed in all things LGBTQ inclusion and is currently working in a volunteer capacity as secretary for Seahorse Victoria.  Her passion is in LGBTQ education and understanding, for only with that will the community be seen for what we are – human beings.


Relationship Manager, Pride in Diversity

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Jess joined Pride in Diversity after 17 years in the hospitality and entertainment industry. Most recently, she was the Business Improvement Manager for The Star Entertainment Group, where she was responsible for the evaluation and implementation of new gaming products and strategies.

Jess was a member of The Star’s LGBTQ network, Spectrum, where she worked with the team to formulate and  implement the group’s strategy to foster an awareness of the experience of LGBTQ employees and the benefits of creating an inclusive and accepting workplace for all employees.

After her experiences and successes working with Spectrum at The Star, and the impact they had on the culture and lived experience for its team members, Jess decided that a career change was in order and made the move over to Pride in Diversity. She has a passion for inclusivity and human-centered policies and initiatives that will bring a valuable awareness and central understanding to the work she undertakes with her members.



Senior Relationship Manager, Pride in Diversity

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Chris Nelson is a senior Human Resources leader with over 20 years’ experience in the finance and insurance industry across both specialist and generalist areas, including talent management, succession planning, remuneration strategy, engagement, leadership, change and building diverse and inclusive businesses.

Chris was a foundation committee member of the Commonwealth Bank’s LGBTQ network, Unity.

Prior to his career in Human Resources, Chris worked in various leadership business operations roles and as a project manager.

He is also an experienced executive coach and LGBTQ counsellor.

Chris is a Certified Member of the Australian Human Resources Institute (CAHRI), a member of the Australian Institute of Management, a member of the Ethics Centre, and has been a NFP Board Director. Chris has a Bachelor of Theology, a Graduate Certificate in Adult Education and an MBA from Macquarie Graduate School of Management.

Chris is known for his ability to keep Human Resources practical and human-centred. He has a strong corporate background and has a great passion for coaching executives to influence not only their leadership capability, but also to impact the business more broadly by changing the thinking on employee engagement and building the sort of culture that supports a great business.


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Relationship Manager, Pride in Diversity

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Alyce has come to Pride in Diversity from the Australian Taxation Office after four and half years in the Perth office supporting agents, businesses and individuals in all aspects of the Superannuation system. In her time there she also worked with the ATOMIC network to continue to educate internally and grow diversity support for staff and clients, leading the formation of their Gender Diverse Think Tank and working with National Leadership on policy and process improvements.

Alyce has also had a long standing connection to Transfolk of WA in roles including Chair and Treasurer, supporting initiatives and education from within the premiere support organisation in the state and connecting work on a national level.

Her exposure to the lived experience of a gender diverse history and visibility in the corporate and community spheres will be able to connect people and organisations with storytelling and strategic education and will assist our clients to build awareness and understanding of the challenges and value in doing better.



Relationship Manager, Pride in Diversity

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Ellie joined Pride in Diversity as Relationship Manager after over 7 years in the financial services sector, most recently with QBE Insurance. As the co-network lead of QBE Pride, Ellie was instrumental in driving QBE’s LGBTQ diversity and inclusion strategy, with the success of her work reflected in QBE’s recognition as a Gold level employer at the 2019 Australian LGBTI Inclusion Awards and at the 2018 AHRI Awards, where they were the winner of the Michael Kirby Award for LGBTQ Inclusion.

As a neurodiverse bisexual person who grew up in Regional Queensland, Ellie has experienced firsthand the negative impacts of not being your true authentic self in the workplace. Ellie is particularly passionate about exploring the intersectionality across multiple minorities – known as the “double glazed ceiling affect” – and how the power of visible role models can make an impactful and meaningful difference to the lives of the LGBTQ community in the workplace.

Ellie is known for being an engaging and energetic facilitator with a strong ability to coach, mentor and influence employees and senior leaders in complex and dynamic business environments. Having worked in the financial services industry for her entire professional career, Ellie’s comprehensive risk assessment experience, strong business and financial acumen and ability to problem solve through creative thinking will bring immediate value to a diverse portfolio of members from industry sectors such as Finance, Energy & Resources, Higher Education and Government in both Victoria and Tasmania.